>> it rein ijs us. it gets us so angry. here we have the people that are supposed to be taking care of our soldiers and what they do instead is that they turn their backs to them and allow somebody to profit. that's wrong. >> think about how much money the insurance company can make by trading the death benefit of our soldiers and then they give a little bit of it to politicians and tell everybody they're doing the soldiers a favor. did you feel like the insurance company and the government was doing you a favor? >> when we found out about this, we felt totally victimized. we felt that there was no honor. and everything that jeff had done. you don't come back to a government who is actually going to play games like this. this makes no sense. corporate america, i was crushed when i heard about prudential. i didn't think an american company would be able to profit from -- on the blood of our loved ones. >> do you think people understand how much prudential and others were making by running this scam? still are making by runni